DOVIA New Orleans

Directors of Volunteers in Alliance


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  • September 21, 2015 9:30 AM | Anonymous

    Getting Your Slice of the Pie - Identifying the Assets You Need in Your Community

    Mary Beth Harrington, CVA

    Wed, Sep 30, 2015 at 1pm EDT / 10am PDT

    Nonprofits have had to navigate through challenging times. Having done this, it's natural to feel one must hoard limited resources or feel that we will always have to deal with less. In this webinar, participants learn to understand and appreciate the assets model pioneered by John Kretzmann and John McKnight. They will also learn techniques to train their eyes on the assets their nonprofit needs in their community and how to mobilize these assets into effective collaborations. The...

    Read More

    More by Mary Beth Harrington, CVA

    Presented by "4Good"

  • August 19, 2015 4:11 PM | Anonymous

    If you don’t already have anything scheduled on August 29th, I hope you’ll consider volunteering with us at CRISP Farms in the Upper 9th Ward. There’s a lot to do from carpentry, to painting, to soil renewal, and there will be something for everyone. Please use this online sign up. I’ll send out an email next week to those of you who have filled out the online form.

    Here’s more information about the event:


    Susannah Burley, Program Director

    Parkway Partners

    1137 Baronne Street

    New Orleans, LA 70113

    o 504.620.2224, x 400

    f 504.620.2225

  • August 19, 2015 11:27 AM | Anonymous

    How do you manage your finances to maximize your mission?

    Promoting Strategic Financial Management is a training based on national models that focuses on strategies and tactics that are working today. Participants will receive practical tools in an interactive session consisting of three modules:

    • Budgeting
    • Reporting
    • Monitoring & Adapting

    The training team consists of:

    • Jay Robicheaux, Agent, New York Life Insurance
    • Janet Simmons, President/CEO, HOPE Ministries of Baton Rouge
    • Cory Sparks, Director, LANO Institute for Nonprofit Excellence
    • A training team from Hannis T. Bourgeois Certified Public Accountants  

    Board Chair/Executive Director teams will be given a registration discount and are encouraged to attend together in order to maximize session effectiveness.

    During the event participants will begin implementation planning designed to strengthen their organizations.

    Date:  Tuesday, September 22, 2015 Time:  8:30 a.m. to 12:00 p.m. LocationAlzheimer's Services of the Capital Area
    3772 North Boulevard Baton Rouge, Louisiana 70806


    Cost:  LANO General and Associate Members: $85 or $153 for a 2-person team.  All Others: $170 or $306, respectively.


  • August 10, 2015 8:57 AM | Anonymous

    Please Help with an Online Survey Before August 16th

    We are pleased to support Melissa Heinlein with her doctoral dissertation research, especially as she is specifically studying the role of volunteer resource manager. Here is her call for survey respondents:

    You are often asked to answer questions about your volunteer department, your programs, and your volunteers. This time, you have an opportunity to participate in a research study about your role, experiences, and support you receive as a volunteer resource manager.  If you are interested, the survey will take approximately 15-20 minutes to complete.

    Open until August 16, 2015

    You must read the Participant Letter in its entirety before beginning the survey.

    Any questions about the research can be addressed to Melissa Heinlein (phone: 610- 955-7205; e-mail: This study has been approved by the Marywood University Exempt Review Committee.

  • August 04, 2015 2:33 PM | Anonymous

    FREE Resource

    Take a look at the Costs and Gains for your volunteer program and calculate your Return on Investment percentage as well as ROI for every dollar invested.

    Find out more here.


  • August 03, 2015 3:18 PM | Anonymous

    Susan Ellis's Tip of the Month


    Accessibility and diversity are about accommodating everyone, not just people with disabilities or people who are from minority groups. You want to make volunteering as welcoming to the widest number of people possible


    Much of what is recommended to create accessibility for people with disabilities turns out to be helpful to everyone. Adding subtitles to your online videos not only makes it possible for people with hearing impairments to understand the material, but also increases their usefulness for people learning English and for people who do not have headphones handy and want to watch the video with the sound turned down so as not to disturb people around them.


    What is a disability, anyway? Large numbers of people wear reading glasses - assistive technology devices - yet many Web sites use tiny font sizes inaccessible to them without their glasses. Some people with physical limitations have far more expertise in various professional and technical areas than able-bodied people. The point is this: Do not divide volunteers into those-with-disabilities and those-without-disabilities.


    A volunteer resources manager does not have to become an expert in disabilities to involve people with disabilities as volunteers. Educating yourself about various disabilities in general, however, can help you learn to better accommodate a variety of volunteers in your program.


    Identifying Disabilities


    Note that many people may never mention that they have a disability and your volunteer application should not ask about disabilities. Not only could this be a violation of laws in your country, but it gives the impression that you match volunteers to assignments based on what they cannot do, rather than on what they can.  

    Give all volunteers opportunities to tell you what accommodations might need to be made for them to be successful in an assignment. If you discover a volunteer has a disability, you do not have to avoid the subject, but neither do you have to mention it. If you are uncertain about the wants or needs of a volunteer, with or without a disability, ask!  

    If a candidate says, "I can do everything but such-and-such part of this assignment," consider working with the candidate to accommodate this preference. Perhaps the assignment can be broken up, with different volunteers taking on different pieces, depending on their interests and skills. Such a request does not necessarily mean the volunteer has a disability, however; he or she may lack the skills to do a particular part of an assignment, or not have the time for that piece. If the assignment cannot be broken up to accommodate a candidate, explain why, but also encourage him or her to apply again for other assignments with your organization. Prospective volunteers should know that no to one request does not mean all assignments will be closed to them.


    Non-apparent Disabilities


    In acknowledging and accommodating different ways people learn and communicate off- and online, you not only create assignments that appeal to a greater variety of people with a range of working styles, you also can accommodate hidden or non-apparent disabilities, such as learning disabilities (the most common form of disability) and emotional and anxiety disorders.


    The more you break assignments down by task, the more accommodating you will be for volunteers who have non-apparent disabilities, particularly learning disabilities, as well as for online volunteers who have only a very limited time available to provide service to your organization. Options such as micro-volunteering that take just a few hours over a few days to complete, may be particularly appealing to people who suffer anxiety disorders as well as people who are available only for a short period.


    Generous deadlines, which may work well for people with learning disorders or emotional disabilities may also be appealing to volunteers with work schedules that change frequently. Not every assignment can have a flexible deadline. If a task must be done by a specific date, state this clearly in the recruitment message so that those volunteers who cannot meet the set deadline can screen themselves out.




    These and many other ways to welcome people with disabilities as volunteers can be found in The Last Virtual Volunteering Guidebook, which Jayne Cravens and Susan Ellis wrote last year and from which this tip was adapted.

  • June 04, 2015 11:11 AM | Anonymous

    VolunteerMatch's new book, Volunteer Engagement 2.0: Ideas and Insights Changing the World, explores innovative volunteer engagement approaches through the eyes of 35 contributing authors, all recognized authorities on key issues in the field, including:

    • Susan J. Ellis, president of Energize
    • Katherine H, Campbell, executive director of the Council for Certification in Volunteer Administration
    • John L. Lipp, Associate VP, Volunteer Engagement, JDRF
    • Mike Bright, microvolunteering advocate and founder of Help From Home
    • Wendy Spencer, CEO of the Corporation for National and Community Service
    • Mei Cobb, volunteer engagement director for United Way Worldwide
    • Jayne Cravens, consultant and author of The Last Virtual Volunteering Guidebook
    • And many more

    Volunteer Engagement 2.0 book cover

    The transformative strategies found in this book represent the future trends in volunteerism. As VolunteerMatch President Greg Baldwin puts it, "This isn't a book about what volunteering has been. It's about what it can become." Learn how you can bring these approaches to your own organization.  

    To find out more or link to a the site to purchase it, click the picture of the book.

    DOVIA is not endorsing or selling this book. 

  • June 03, 2015 10:36 AM | Anonymous

    CCVA Releases Updated Competency Framework for Professional Management of Volunteer Engagement

    Last year we asked your help in distributing a practitioner survey as  part of our comprehensive job analysis study.  Thanks in large part to your efforts, we received over 800 responses!

    The new competency framework clarifies and defines the full range of tasks involved in the professional management and leadership of volunteer engagement. It also serves as the foundation for the Certified in Volunteer Administration (CVA) credential. The new framework details seven competencies:

    • Plan for Strategic Volunteer Engagement
    • Advocate for Volunteer Involvement
    • Attract and Onboard a Volunteer Workforce
    • Prepare Volunteers for their Roles
    • Document Volunteer Involvement
    • Manage Volunteer Performance and Impact
    • Acknowledge, Celebrate and Sustain Volunteer Involvement

    While much of the updated tasks and skills are very similar to the content of the previous set of competencies, the format of these new competencies reflects current best practice in the world of professional credentialing.

    The complete document, 2015 CVA Competency Framework, is available as a free download at   We encourage you to share it with colleagues and use it as a resource for your work in this field.



  • May 26, 2015 2:39 PM | Anonymous

    Volunteers can be your best donors, advocates, and champions. Yet, the world of volunteer engagement is changing. How will your organization's volunteer program not only keep up, but grow and thrive?

    At Network for Good, we learn so much from other experts in the field of volunteer engagement. That's why, today, we want to share with you a new book from VolunteerMatch, Volunteer Engagement 2.0: Ideas and Insights Changing the World. This book brings together tips and best practices from the top volunteer engagement experts in the field.

    It includes both actionable advice and broad discussions from 35 experts to move your volunteer program into the future.

    Learn more:

  • April 09, 2015 9:43 PM | Anonymous


    Too many associations of volunteer resources managers are completely invisible on the Web - effectively dead because they cannot be found through even a careful Internet search. An effective Web presence is key to building new membership. Susan offers suggestions for easy, free ways to show up online.  Read this month's Hot Topic


    You can subscribe to the Hot Topic as a podcast or RSS text feed - or listen to the audio online. Susan Ellis - EnergizeInc.

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